1-800-344-3349 reservations@solmar.com

Grand Solmar Timeshare, a leading luxury vacation accommodation and amenity provider, knows for any traveler, having an ideal time on any summer trip is what exactly is expected. Running into an issue or problem is the last thing that people want to deal with in life, especially away from the comforts of friends and family back home. Grand Solmar Timeshare Scam Awareness Team is a new customer service endeavor that our team has provided in order to keep members informed of some of the potential problems. Here is one common thing to look out for during the travel season.

The fake front desk call is one thing that Grand Solmar Timeshare Scam Awareness Team warns travelers to watch out for. In the middle of then night, the phone in your hotel room starts ringing. Jerked out of their peaceful sleep, startled travelers will be disoriented and might not pay enough attention to what the people on the other end are saying. The caller will inform you there has been some kind of glitch with their computers, and they need to verify the payment information you provided upon check in.

The person on the end of the phone is not a member of the hotel artist, but simply an identity thief who wants to obtain your information. The most important lesson in this to remember is to never give out your credit card information over the phone. Hang up the phone and call the front desk back to verify, or simply walk downstairs and ask the staff what is needed in order to avoid this.

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